• The Way of the Superior Man

    The Way of the Superior Man

    by David Deida

    Celebrate the 20th Anniversary of the Ultimate Spiritual Guide for Men

    In the 20 years since the initial publication of The Way of the Superior Man, the fabric of society has changed significantly. Issues of gender and sexuality long confined to the shadows have become part of everyday conversation, and old ideas and attitudes about our societal roles have begun to dissolve and the title is more relevant than ever.

  • 1-2-3 Magic

    1-2-3 Magic

    by Thomas W. Phelan, PhD

    AMERICA’S #1 CHILD DISCIPLINE BOOK FOR OVER 20 YEARS

    1-2-3 Magic has helped millions of parents, teachers, and caregivers all over the world establish an effective, appropriate discipline system that helps children listen better and motivate themselves to behave well. Dr. Thomas Phelan is an internationally renowned expert in his field and has broken down the elements of effective parenting into an easy-tounderstand program that can work for any family.

  • This is Where it Ends (International Edition)

    This is Where it Ends (International Edition)

    by Marieke Nijkamp

    The explosive, emotional, page-turning debut about a highschool held hostage is told from the perspective of four teens—each with their own reason to fear the boy with the gun.

    NY Times Bestseller for over 1 year!

  • You Will Be Mine

    You Will Be Mine

    by Natasha Preston

    Lylah and her friends can't wait to spend a night out together. Partying is the perfect way to let loose from the stress of life and school, and Lylah hopes that hitting the dance floor with Chace, her best friend, will bring them closer together. She's been crushing on him since they met. If only he thought of her the same way...

    The girls are touching up their makeup and the guys are sliding on their coats when the doorbell rings. No one is there. An envelope sits on the doormat. It's an anonymous note addressed to their friend Sonny. A secret admirer? Maybe. They all laugh it off.

    Except Sonny never comes home. And a new note arrives: YOUR TURN

  • Steven Spielberg FAQ

    Steven Spielberg FAQ

    by Barry Monush

    One of the most popular directors and producers in film history, Steven Spielberg is considered a founding pioneer of the New Hollywood era. Stephen Spielberg FAQ presents an all-encompassing look at the great artist's career and work from his early science-fiction and adventure films ( Jaws , Close Encounters of the Third Kind , and Raiders of the Lost Ark ) to his historical films ( Schindler's List , Amistad , Saving Private Ryan , Munich , War Horse , and Lincoln ). Including chapters on the origins of his movies, the locations, the use of music in his films, and an extensive timeline of pivotal events from his life and career, this is a comprehensive guide to the work of the most successful and high-profile filmmaker of modern times.

Account Setup

If you have an existing Baker & Taylor wholesale account, GPS creates a separate bill to account for GPS, identified with a unique GPS prefix beginning with a “W” (for example: W123456). Your account name will be identified on your separate GPS bill to account as “Customer Name – GPS.”

Your GPS account profile preferences (freight forwarder, preferred carrier, etc.) will be the same as with your wholesale account unless a change is requested. Change requests can be submitted through your GPS sales representative.

If you are new to Baker & Taylor, apply for an account online. Please complete our account opening form here as “Retail,” “Retail NON US.”

Ordering Options

Purchase orders can be processed via your existing ordering method. The following methods are available:

  • TS360 – upload a system generated order (preferably Excel format) or create an order on the site while logged into your GPS account.
  • EDI – electronic ordering direct to Baker & Taylor customer service. New EDI set up requests can be submitted here.
  • Customer service – submit an order via email to retailcustomerservice@baker-taylor.com.

If you are a new customer and would like to set up a TS360 account to access online customer service (OCS), click here to register. Passwords will be sent within a few business days.

Payment Information

Purchase orders can be processed via your existing ordering method. The following methods are available:

  • Wire Transfer Bank Code Descriptions | Electronic Payment Information
  • Credit Card
  • Check

If you are a new customer and would like to set up a TS360 account to access online customer service (OCS), click here to register. Passwords will be sent within a few business days.

GPS Account Profile

GPS will copy your wholesale account settings and preferences for backorders, shipping consolidation, etc. unless a change is requested. Change requests can be submitted through your GPS sales representative, who can also confirm your current settings.

Packaging and Shipping

  • GPS orders will not combine with your wholesale orders and can be consolidated if you are shipping via freight forwarder.
  • GPS orders will consolidate with your wholesale orders if you are shipping via freight forwarder.
  • GPS orders will be picked/packed separately in a Baker & Taylor box with a GPS label.

Returns

  • GPS will accept affidavit returns based on your returns agreement (see your GPS sales representative).
  • Affidavit requests must be submitted to your GPS territory manager for approval. Once the credit has been approved, Baker & Taylor will require a C.O.D. before processing the credit. Please send the C.O.D. to customer service or your GPS sales manager with the approved claim, for processing.
  • Affidavit requests should include the following:
    • Title
    • ISBN
    • Quantity
    • Purchase Order Number
    • Invoice Number

Contact Information

For customer service queries: retailcustomerservice@baker-taylor.com

To track orders, check order status, and download invoices: www.btol.com/ocs

To receive a quote, process orders, or browse titles: http://ts360.baker-taylor.com/